Frequently Asked Questions

ArenaPlus FAQs

What exactly is ArenaPlus, and who operates it?

ArenaPlus is a PAGCOR-licensed online sportsbook and digital entertainment platform in the Philippines offering sports betting, live streaming, scores, game schedules, and more. It’s part of the digital gaming portfolio under DigiPlus Interactive Corp., one of the country’s established gaming operators.

Our platform isn’t just a sportsbook; it offers a broad range of sports betting markets, including basketball (PBA, NBA), volleyball (PVL), football, tennis, boxing, and more. Some versions of the platform also include online casino games like slots and tables.

To fund your account, you can use popular local payment methods such as GCash, Maya, and bank transfer. Simply log in, go to the “Deposit” or “Cash-in” section, choose a payment method, enter your amount, and confirm. Funds typically reflect quickly, so you can start betting right away.

The minimum deposit to start playing is usually around ₱100, though specific promos or payment partners may have their own requirements. Always check our current payment page for exact numbers.

To withdraw, log in to your account and go to the Withdraw/Cash-out section. Choose your preferred method (e.g., GCash or Maya), enter the amount, and confirm. Processing times can vary by method; e-wallets are often faster than bank transfers.

Yes, in order to protect your account and comply with regulations, you might need to complete a Know Your Customer (KYC) verification, which could include submitting a valid ID and personal details. This helps prevent fraud and ensures payment processing runs smoothly.

We regularly run promotions, such as welcome bonuses, sports-specific bonus campaigns, and event-based rewards (e.g., basketball-focused bonuses). These may have turnover or wagering conditions that you must complete within a set timeframe.

Yes, we operate under a valid PAGCOR license, meaning it’s regulated and must comply with Philippine gaming laws for safety, fairness, and security.

Our dedicated customer support options, such as live chat, email, and sometimes hotline support, are always on hand. We also provide a “help” section to assist with common issues and answer frequent questions. Be prepared to provide your account details and transaction info for faster help.

Yes, as part of responsible gaming practices encouraged under PAGCOR, ArenaPlus provides links and tools to help players set limits or self-exclude if they feel their play is becoming problematic. This can usually be accessed through their website or responsible gaming resources.